# 2024 releases, page 3

2024 releases 19 – 27 of 43
        [![A better model and the Freshdesk team assistant](/_astro/2024-08-26-1850613.BxAWrFWR_ZJqzlb.webp)](/en/releases/2024/2024-08-26/)   Aug 26, 2024 IntegrationsTeam assistantAI skills
### [A better model and the Freshdesk team assistant](/en/releases/2024/2024-08-26/)

A model upgrade for everyone, plus Freshdesk support.
    [![Track quality scores over time](/_astro/2024-07-29-1836990.BZ5koX7B_Z1O4aQy.webp)](/en/releases/2024/2024-07-29/)   Jul 29, 2024 Team assistant
### [Track quality scores over time](/en/releases/2024/2024-07-29/)

Watch your content quality improve, week over week.
    [![A clearer quality control report](/_astro/2024-07-22-1841158.CL5U-8uE_Z1tdQXS.webp)](/en/releases/2024/2024-07-22/)   Jul 22, 2024 Insights
### [A clearer quality control report](/en/releases/2024/2024-07-22/)

The quality control report just got easier to read.
    [![Freshdesk knowledge base and ticket integrations](/_astro/2024-07-13-436498.sfh19tVq_2mhCen.webp)](/en/releases/2024/2024-07-13/)   Jul 13, 2024 IntegrationsInsights
### [Freshdesk knowledge base and ticket integrations](/en/releases/2024/2024-07-13/)

Bring Freshdesk content and tickets into your AI.
    [![Live chat handover inside the AI component](/_astro/2024-07-08-4749237.DXjL9S0N_1sXuSk.webp)](/en/releases/2024/2024-07-08/)   Jul 8, 2024 IntegrationsLive chatAI skills
### [Live chat handover inside the AI component](/en/releases/2024/2024-07-08/)

Hand off to a human without leaving the chat.
    [![Exclude CSS selectors when ingesting websites](/_astro/2024-07-01-602975.Cr6I6krB_ZRFUJ4.webp)](/en/releases/2024/2024-07-01/)   Jul 1, 2024 Integrations
### [Exclude CSS selectors when ingesting websites](/en/releases/2024/2024-07-01/)

Ingest the content that matters and skip the clutter.
    [![New search and contact tabs, plus GPT-4o support](/_astro/2024-06-24-76937.DiGtPalT_Z1EqJt9.webp)](/en/releases/2024/2024-06-24/)   Jun 24, 2024 Team assistantInsightsUI & components
### [New search and contact tabs, plus GPT-4o support](/en/releases/2024/2024-06-24/)

More ways for users to reach you, on a newer model.
    [![Freshdesk integration and a friendliness score breakdown](/_astro/2024-06-17-730681.Coctfc_P_Zit38j.webp)](/en/releases/2024/2024-06-17/)   Jun 17, 2024 IntegrationsTeam assistantLanguages
### [Freshdesk integration and a friendliness score breakdown](/en/releases/2024/2024-06-17/)

Support Freshdesk and understand your scores in detail.
    [![Notes in the team assistant and friendliness tweaks](/_astro/2024-06-10-4806076.CM2-GAin_ZAm22H.webp)](/en/releases/2024/2024-06-10/)   Jun 10, 2024 Team assistant
### [Notes in the team assistant and friendliness tweaks](/en/releases/2024/2024-06-10/)

Small refinements to notes and content scoring.
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